What We Collect and Why We Collect It
When you register with 89bk, we collect the details you provide — your name, email address, phone number and the payment method you choose, whether that is bKash, Nagad or Rocket. We also log transactional data: deposit amounts, withdrawal requests and the wallet reference numbers your
-
1
mobile payment app generates each time a transfer is confirmed. This helps us match your account wallet to incoming funds and resolve any payment queries quickly. Beyond registration and payment data, we collect session information — the device type, browser, and approximate location signal your connection
-
2
sends — to keep your account secure and detect unusual login attempts. We do not collect more than we need for these purposes. Data shared with payment processors like bKash, Nagad and Rocket is limited to what those processors require to complete your transaction. We do
-
3
not sell, rent or trade your personal information to marketing companies. Retention periods vary by data type: account identity data is kept for as long as your account is active; transaction records are held for the period required under applicable law in your eligible region. You
-
4
may request a copy of what we hold at any time through our support channel.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.